{"id":829,"date":"2018-05-09T16:30:28","date_gmt":"2018-05-09T06:30:28","guid":{"rendered":"https:\/\/www.receptionhq.com\/?p=829"},"modified":"2025-09-12T10:43:28","modified_gmt":"2025-09-12T17:43:28","slug":"luisa-di-finizio-announced-as-global-head-contact-centers","status":"publish","type":"post","link":"https:\/\/www.receptionhq.com\/luisa-di-finizio-announced-as-global-head-contact-centers\/","title":{"rendered":"Luisa Di-Finizio joins ReceptionHQ as Global Head of Contact Centers"},"content":{"rendered":"<p>ReceptionHQ is excited to announce that <a href=\"https:\/\/www.linkedin.com\/in\/luisad\/\" target=\"_blank\" rel=\"noopener\">Luisa Di-Finizio<\/a> has joined our team as Global Head of Contact Centers.<\/p>\n<p>Based in our Australian parent company OfficeHQ&#8217;s Maroochydore office, on Queensland&#8217;s Sunshine Coast, Luisa will be ultimately responsible for ensuring we deliver an exceptional <a href=\"\/service\/live-call-answering\/\" target=\"_blank\" rel=\"noopener\">virtual receptionist service<\/a> for all clients across the United States, the United Kingdom and Australasia.<\/p>\n<p>Luisa will work closely with our team leaders, and their teams of friendly, professional virtual receptionists, to continue to grow and deliver the premium receptionist experience we provide for our clients\u2019 callers.<\/p>\n<p>Luisa joins us following an extensive career overseeing contact center operations in various locations around the world. Her experience includes senior roles at blue chip companies including <a href=\"https:\/\/www.commbank.com.au\/\" target=\"_blank\" rel=\"noopener\">Commonwealth Bank<\/a>, <a href=\"https:\/\/www.serco.com\/\" target=\"_blank\" rel=\"noopener\">Serco<\/a> and <a href=\"https:\/\/www.barclays.co.uk\/\" target=\"_blank\" rel=\"noopener\">Barclays<\/a>.<\/p>\n<p>CEO David Atkinson says: \u201cIt\u2019s great to have Luisa on board. It\u2019s an exciting time! We\u2019re all looking forward to working with her and benefitting from the incredible experience she brings to our teams globally.\u201d<\/p>\n<p>Luisa says: \u201cIt\u2019s exciting to join a company that consistently delivers a great service to its clients and is focused on being an employer of choice through strong employee engagement. What a magical combination!\u201d<\/p>\n<p>Welcome to the team Luisa!<\/p>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ReceptionHQ is excited to announce that Luisa Di-Finizio has joined our team as Global Head of Contact Centers. Based in our Australian parent company OfficeHQ&#8217;s Maroochydore office, on Queensland&#8217;s Sunshine Coast, Luisa will be ultimately responsible for ensuring we deliver an exceptional virtual receptionist service for all clients across the United States, the United Kingdom &hellip; <a href=\"https:\/\/www.receptionhq.com\/luisa-di-finizio-announced-as-global-head-contact-centers\/\">More ><\/a><\/p>\n","protected":false},"author":4,"featured_media":10958,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":1,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"footnotes":""},"categories":[11],"tags":[63,26],"class_list":["post-829","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-customer-service","tag-our-people"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/posts\/829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/comments?post=829"}],"version-history":[{"count":12,"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/posts\/829\/revisions"}],"predecessor-version":[{"id":15770,"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/posts\/829\/revisions\/15770"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/media\/10958"}],"wp:attachment":[{"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/media?parent=829"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/categories?post=829"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/tags?post=829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}