{"id":60,"date":"2021-06-07T13:53:22","date_gmt":"2021-06-07T03:53:22","guid":{"rendered":"http:\/\/live-office-hq.pantheonsite.io\/?post_type=industry&p=60"},"modified":"2026-10-20T03:40:51","modified_gmt":"2026-10-20T10:40:51","slug":"it-technology-communications","status":"publish","type":"industry","link":"https:\/\/www.receptionhq.com\/industry\/it-technology-communications\/","title":{"rendered":"IT, Technology & Communications"},"content":{"rendered":"\n
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24\/7 answering service for IT companies in the US<\/h1>\n\n\n\n
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Contact us<\/a><\/div>\n\n\n\n
Try for free<\/a><\/div>\n<\/div>\n\n\n\n

Advanced custom scripting means we can answer your calls, convey confidence and expertise with Level 1 helpdesk support plus triage urgent technical issues. Enhance your reputation by providing 24\/7 service your clients can depend on.<\/p>\n\n\n\n

We can answer your calls with Level 1 helpdesk support and triage urgent technical issues. Enhance your reputation with 24\/7 service clients can depend on.<\/p>\n\n\n\n

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Request a call back<\/a><\/div>\n\n\n\n
Call answering free trial<\/a><\/div>\n<\/div>\n\n\n\n
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\n \"star\"\n \"star\"\n \"star\"\n \"star\"\n \"star\"\n <\/div>\n <\/div>\n
\n 4.4<\/strong> stars<\/span>\n |<\/span>\n 108<\/strong> reviews<\/span>\n <\/div>\n <\/div>\n <\/div>\n<\/div> \n\n\n
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\"Answering<\/figure><\/div>\n\n\n\n
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We can answer your calls around the clock so clients always have help at hand<\/h3>\n\n\n\n
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US-based receptionists<\/h4>\n\n\n\n

Receptionists across four states answer your calls during core business hours, with bilingual options available.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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24\/7 call answering<\/h4>\n\n\n\n

We can answer your calls day or night \u2013 including evenings, weekends and federal holidays.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Helpdesk support<\/h4>\n\n\n\n

Utilizing conditional scripts, we manage Level 1 helpdesk support inquiries, raise tickets or route calls to technicians.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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\"Appointment<\/figure>
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Appointment booking <\/h4>\n\n\n\n

We schedule appointments in your existing calendar, or input into your CRM, to fit perfectly into your business.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Toll-free numbers<\/h4>\n\n\n\n

Create a national presence for your information technology business by adding a toll-free number.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Virtual office address<\/h4>\n\n\n\n

Instantly appear larger or expand into new geographical markets by adding a virtual address in a city of your choice.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

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