{"id":21588,"date":"2026-02-25T08:19:08","date_gmt":"2026-02-25T15:19:08","guid":{"rendered":"https:\/\/www.receptionhq.com\/?post_type=faq&#038;p=21588"},"modified":"2026-03-25T10:08:34","modified_gmt":"2026-03-25T17:08:34","slug":"do-you-offer-live-call-answering-services-in-spanish-southwest-america","status":"publish","type":"faq","link":"https:\/\/www.receptionhq.com\/faq\/do-you-offer-live-call-answering-services-in-spanish-southwest-america\/","title":{"rendered":"Do you offer live call answering services in Spanish?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Yes.&nbsp; Spanish bilingual service is included with every account at no additional cost.&nbsp; Whether Spanish-speaking callers are common or occasional to your business, we provide customizable options free of charge to ensure exceptional experiences for your Spanish and English-speaking callers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Bilingual coverage by US-based receptionists is available 5am-7pm MST every day of the week, with the exception of Thanksgiving, Christmas Day and New Year&#8217;s Day.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on where your business is located in the Southwest, your local equivalent may shift by one hour from the second Sunday in March to the first Sunday in November:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Mountain Daylight Time (where observed):<\/strong> 6am-8pm MDT<\/li>\n\n\n\n<li><strong>Pacific Time:<\/strong> 4am-6pm PST \/ 5am-7pm PDT<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">After-hours surcharges apply to bilingual call answering on weekends and federal holidays.<\/p>\n","protected":false},"menu_order":10,"template":"","tags":[],"faq_categories":[428],"class_list":["post-21588","faq","type-faq","status-publish","hentry","faq_categories-southwest"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/faq\/21588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/media?parent=21588"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/tags?post=21588"},{"taxonomy":"faq_categories","embeddable":true,"href":"https:\/\/www.receptionhq.com\/wp-json\/wp\/v2\/faq_categories?post=21588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}