{"id":1846,"date":"2021-07-15T16:17:08","date_gmt":"2021-07-15T06:17:08","guid":{"rendered":"https:\/\/live-office-hq.pantheonsite.io\/?post_type=service&p=1846"},"modified":"2026-10-19T02:52:45","modified_gmt":"2026-10-19T09:52:45","slug":"ivr-solutions","status":"publish","type":"service","link":"https:\/\/www.receptionhq.com\/service\/ivr-solutions\/","title":{"rendered":"IVR Solutions"},"content":{"rendered":"\n
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Interactive Voice Response (IVR) solutions<\/h1>\n\n\n\n

Help your callers get to the right department faster with an interactive voice response (IVR) solution.<\/p>\n\n\n\n

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\n 4.4<\/strong> stars<\/span>\n |<\/span>\n 108<\/strong> reviews<\/span>\n <\/div>\n <\/div>\n <\/div>\n<\/div> \n\n\n
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Our custom-built IVRs greet callers with a list of options, then quickly direct them to the right place. IVRs can have two or more menu options and can be implemented with or without call answering solutions.<\/p>\n\n\n\n

For example, a medical practice may ask callers to select from a list of locations before speaking to a receptionist, or a plumber may direct urgent calls to a personal mobile and route non-urgent calls to receptionists. <\/p>\n<\/div><\/div>\n\n\n\n

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Our Interactive Voice Response (IVR) systems offer benefits to any size business<\/strong><\/h3>\n\n\n\n
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Immediate answering<\/strong><\/h4>\n\n\n\n

With automated pick-up, callers can begin interacting with the IVR menu within seconds of dialing your number.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Flexible menu structures<\/strong><\/h4>\n\n\n\n

IVRs can be custom-built as one long menu list or as a set of nested options depending on your needs.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Saves time<\/strong><\/h4>\n\n\n\n

Both callers and receptionists save time, as callers specify up-front the department they\u2019d like to talk to.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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Call screening<\/strong><\/h4>\n\n\n\n

Get lots of robo-calls? IVRs ensure only genuine callers get through to a real person or receptionist.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Appear larger<\/strong><\/h4>\n\n\n\n

IVRs are typically associated with larger businesses, so using one conveys a sense of scale to your callers.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Client portal & app<\/strong><\/h4>\n\n\n\n

You can view all calls answered by the IVR and which menu option was selected \u2013 in real-time.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n

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IVR pricing<\/h3>\n

Available as a standalone solution or bundled with one of our live call answering plans<\/p>\n \n <\/div>\n \n <\/div>\n\n

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Standalone IVR (without live call answering)<\/h5>\n $10<\/span>\n

per month<\/p>\n

Plus $0.20\/minute for calls<\/p>\n

1-5 menu options<\/p>\n

Setup $120<\/p>\n

<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

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Bundled IVR (with live call answering)<\/h5>\n $10<\/span>\n

per month<\/p>\n

Plus live call answering plan<\/p>\n

1-5 menu options<\/p>\n

Setup $120<\/p>\n

<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

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Additional IVR menu options<\/h5>\n $15<\/span>\n

per month extra<\/p>\n

Per addition 1-5 menu options<\/p>\n

Plus $0.20\/minute for calls (if not bundled with live call answering service) and additional $39 setup<\/p>\n

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* Plus relevant sales tax. Refer to Terms & Conditions.<\/a><\/em><\/p>\n<\/div><\/div>\n\n\n\n

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