{"id":1622,"date":"2021-07-02T10:20:14","date_gmt":"2021-07-02T00:20:14","guid":{"rendered":"https:\/\/live-office-hq.pantheonsite.io\/?post_type=service&p=1622"},"modified":"2026-10-14T17:14:57","modified_gmt":"2026-10-15T00:14:57","slug":"virtual-receptionist-appointment-scheduling","status":"publish","type":"service","link":"https:\/\/www.receptionhq.com\/service\/live-call-answering\/virtual-receptionist-appointment-scheduling\/","title":{"rendered":"MyDiary"},"content":{"rendered":"\n
\n
\n

Specialized appointment setting answering service<\/h1>\n\n\n\n

On MyDiary plans, virtual receptionists can schedule appointments and handle general calendar management, including cancellations and waitlists, using your preferred calendar or appointment booking software.<\/p>\n\n\n\n

On MyDiary plans, virtual receptionists handle appointment scheduling and calendar management, including cancellations and waitlists, using your preferred software.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\n
Learn more<\/a><\/div>\n\n\n\n
Inquire now<\/a><\/div>\n<\/div>\n\n\n\n
\n
<\/div>\n\n\n
\n
\n \"Google\"\n
\n
\n
\n \"star\"\n \"star\"\n \"star\"\n \"star\"\n \"star\"\n <\/div>\n <\/div>\n
\n 4.4<\/strong> stars<\/span>\n |<\/span>\n 108<\/strong> reviews<\/span>\n <\/div>\n <\/div>\n <\/div>\n<\/div> \n\n\n
<\/div>\n<\/div><\/div>\n<\/div>
\"US-based<\/figure><\/div>\n\n\n\n
\n<\/div><\/div>\n\n\n\n
\n

We go above and beyond to make your English-speaking or Spanish-speaking callers feel valued<\/h3>\n\n\n\n
\n
\n
\"\"<\/figure>
\n

US-based receptionists<\/h4>\n\n\n\n

Receptionists across four states answer your calls during core business hours, with bilingual options available.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>
\n

24\/7 live call answering<\/h4>\n\n\n\n

We can answer your calls day or night \u2013 including evenings, weekends and federal holidays.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

\n
\"Appointment<\/figure>
\n

Appointment bookings<\/h4>\n\n\n\n

Appointment bookings, cancellations and general calendar management \u2013 in the tool of your choice.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
\"\"<\/figure>
\n

Custom call scripting<\/h4>\n\n\n\n

Calls are answered with your customized script to ensure your callers receive a consistent experience.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>
\n

Fair & accurate billing<\/h4>\n\n\n\n

We charge for the exact seconds used to handle your calls, unlike providers that round up to the nearest minute.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

\n
\"\"<\/figure>
\n

No long-term contract<\/h4>\n\n\n\n

Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\n
\n\n\n\n
<\/div>\n\n\n
\n
\"\"<\/figure>\n<\/div>\n\n\n

Real-time insights and instant
updates at your fingertips<\/h2>\n\n\n\n

Real-time insights and instant updates at your fingertips<\/h2>\n\n\n\n

Easily manage your greeting, responses to FAQs, instructions for appointment scheduling and diary management, call transfer availability and message preferences in real-time. Plus add additional staff of departments as contacts for transfers or messages. All via our online client portal. Fully optimized for desktop, laptop or mobile.<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n
\n
Hear a sample MyDiary call<\/a><\/div>\n\n\n\n
Hear a sample call<\/a><\/div>\n\n\n\n
Try our 7-day free trial<\/a><\/div>\n<\/div>\n\n\n\n
<\/div>\n<\/div><\/div>\n\n\n\n
\n \n
\n

MyDiary packages<\/h3>\n

Perfect when you need appointments booked<\/p>\n

\n <\/div>\n \n \n \n \n \n \n\n
\n\n \n \n\n
\n

Small<\/h3>\n

Up to 50 minutes per month<\/p>\n \n <\/div>\n \n \n\n

\n

Medium<\/h3>\n

Up to 200 minutes per month<\/p>\n \n <\/div>\n \n \n\n

\n

Large<\/h3>\n

Up to 500 minutes per month<\/p>\n \n <\/div>\n \n \n\n

\n

Extra Large<\/h3>\n

Up to 800 minutes per month<\/p>\n \n <\/div>\n \n \n\n

\n

Enterprise<\/h3>\n

900+ minutes per month<\/p>\n \n <\/div>\n \n <\/div>\n\n

\n \n
\n
\n \n
\n
\n \n
MyDiary<\/h5>\n $49*<\/span>\n

per month<\/p>\n

Pay as you go<\/p>\n

$2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

A great starting package if your call lengths or volumes are unknown<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

\n
\n \n
MyDiary 25<\/h5>\n $99*<\/span>\n

per month<\/p>\n

Includes 25 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Ideal for sole traders & small businesses with low call volumes<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

\n
\n \n
MyDiary 50<\/h5>\n $139*<\/span>\n

per month<\/p>\n

Includes 50 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Ideal if you average about 20 calls 1-3 minutes long each month<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n

\n
\n \n
\n
\n \n \n
Most Popular<\/div>\n
MyDiary 100<\/h5>\n $215*<\/span>\n

per month<\/p>\n

Includes 100 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Ideal if you average about 40 calls 1-3 minutes long each month<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

\n
\n \n
MyDiary 150<\/h5>\n $310*<\/span>\n

per month<\/p>\n

Includes 150 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Ideal if you average about 60 calls 1-3 minutes long each month<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

\n
\n \n
MyDiary 200<\/h5>\n $385*<\/span>\n

per month<\/p>\n

Includes 200 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Ideal if you average about 80 calls 1-3 minutes long each month<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n

\n
\n \n
\n
\n \n
MyDiary 300<\/h5>\n $560*<\/span>\n

per month<\/p>\n

Includes 300 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Perfect for many medium to large businesses in America<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

\n
\n \n
MyDiary 400<\/h5>\n $735*<\/span>\n

per month<\/p>\n

Includes 400 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Perfect for many medium to large businesses in America<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

\n
\n \n
MyDiary 500<\/h5>\n $900*<\/span>\n

per month<\/p>\n

Includes 500 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Perfect for many medium to large businesses in America<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n

\n
\n \n
\n
\n \n
MyDiary 600<\/h5>\n $1,060*<\/span>\n

per month<\/p>\n

Includes 600 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Ideal if a significant amount of time is typically spent with each caller<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

\n
\n \n
MyDiary 700<\/h5>\n $1,220*<\/span>\n

per month<\/p>\n

Includes 700 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Ideal if a significant amount of time is typically spent with each caller<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

\n
\n \n
MyDiary 800<\/h5>\n $1,390*<\/span>\n

per month<\/p>\n

Includes 800 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Ideal if a significant amount of time is typically spent with each caller<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n

\n
\n \n
\n
\n \n
MyDiary 900<\/h5>\n $1,545*<\/span>\n

per month<\/p>\n

Includes 900 minutes<\/p>\n

Excess: $2.20\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Best value for organizations & companies with high call volumes<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

\n
\n \n
MyDiary 1000<\/h5>\n $1,705*<\/span>\n

per month<\/p>\n

Includes 1,000 minutes<\/p>\n

Excess: $2.10\/minute*<\/p>\n

Initial setup from $99 depending on complexity<\/p>\n

Best value for organizations & companies with high call volumes<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n \n

\n
\n \n
Higher volume plan<\/h5>\n Custom package<\/span>\n

<\/p>\n

<\/p>\n

<\/p>\n

<\/p>\n

If you’re needing an appointment scheduling and Calendar management call answering service that caters for more than 1,000 minutes per month, then you’ll want to ask about our high-volume discounts<\/p>\n\n Inquire now<\/a>\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n \n \n \n \n<\/div>\n\n\n\n\n

* Plus relevant sales tax. Refer to Terms & Conditions.<\/a><\/em><\/p>\n\n\n\n

<\/div>\n\n\n\n
\n
Compare our answering services<\/a><\/div>\n\n\n\n
Compare our solutions<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n
<\/div>\n\n\n\n
\n
\n\n\n\n
<\/div>\n\n\n\n

Your tools are our tools<\/h2>\n\n\n\n

We will use your preferred calendar (or practice management software for healthcare industry businesses) to add new clients\/patients, schedule appointments and handle scheduling changes or appointment cancellations. We support other tools also, including CRMs and customer service software.<\/p>\n\n\n\n

\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n<\/figure>\n\n\n\n
\n
Other software we use<\/a><\/div>\n<\/div>\n\n\n\n
<\/div>\n<\/div><\/div>\n\n\n\n
\n
\n\n\n\n